Privacy Policy

Who we are

Hermes Local is a trade name of Spencer Labs Ltd. Co.. We provide done-for-you Google reviews and Google Maps visibility services for local businesses. This policy explains what information we collect, how we use it, and the choices you have.

If you have questions about this policy, contact us at support@hermeslocal.com or (208) 244-2424.

Information we collect

We collect the information you give us through our forms, including:

• First and last name
• Phone number (including mobile number)
• Email address
• Business or practice name
• The contents of your form submissions and any messages you send us

We also collect basic site analytics, such as pages visited, approximate location, device type, and how you found the site. This helps us understand how the site is used and improve it.

Do not send medical or personal health information through our forms.

How we use your information

• To respond to your requests and schedule your audit or call.
• To deliver our services to you and your business.
• To send messages you have agreed to receive, such as audit follow-ups, appointment reminders, and service updates.
• To maintain and improve our site and services.

We do not sell your information

We do not sell your personal information. We share information only as needed to provide our services or as required by law.

Your mobile number and SMS consent are not shared with third parties or affiliates for their marketing purposes.

How to opt out

• Text messages: reply STOP to any message to opt out of SMS.
• Emails: use the unsubscribe link included in every marketing email.
• You can also email us at support@hermeslocal.com to opt out at any time.

How to request access or deletion

You may request access to, a copy of, or deletion of the personal information we hold about you. To make a request, email us at support@hermeslocal.com. We will respond within a reasonable time and may need to verify your identity.

Cookies and analytics

Our site uses cookies and similar technologies to collect basic analytics and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

Children

This site is not intended for children under 13, and we do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. We encourage you to review this page periodically.

Contact us

Email: support@hermeslocal.com
Phone: (208) 244-2424
Serving businesses nationwide.

Hermes Local is a trade name of Spencer Labs Ltd. Co..